Key People

Texas Auto Insurance, Home Owners Insurance, Towing Insurance

Dock Hanks, CIC, CRM

 

With over 40 years of insurance experience and extensive experience with commercial insurance accounts, Dock has served clients from coast to coast and many points between.

Dock has experience with complicated large accounts and difficult smaller accounts. His specialty is finding solutions for insurance and bond questions. Dock can find the way to get it done.

Workers’ Compensations, non-subscription to workers’ compensation, liability, property insurance, business auto and bonding have required most of Dock’s time and talent in recent years. One reference letter referred to Dock as “resourceful.” You can make Dock a Resource for your business.

 

 

 

Texas Auto Insurance, Home Owners Insurance, Towing Insurance, commercial insurance

Kathy S. York, ACSR

 

Her 25 years of agency experience give Kathy the background she needs to take care of our client’s daily needs. Kathy serves the agency as Commercial Lines Customer Service Manager.

Her experience in agencies in three states adds a prospective for multi-state risks that has proved invaluable. Kathy’s commitment to organization, efficiency and professionalism can get your insurance account in the best shape ever.

 

 

 

Shelly Montemayor

 

More than 20 years in the towing and auto transport insurance business makes Shelly Montemayor a prime resource for our towing and auto transport clients.

Shelly has always provided quality service to her towing and auto transport clients. Her knowledge, responsiveness and company contacts gave her the ability to improve her client’s insurance programs.

Towing  and auto transport clients all over Texas and many of the surrounding states can attest to the ability Shelly has to provide quality service to her clients.

Hanks is proud to have Shelly as an addition to our agency in 2013. She will help us achieve our goal of providing the best service available for our towing and auto transport clients.

 

 

Debbie Hanks, ACSR

Debbie Hanks, ACSR

 

Debbie Hanks, ACSR was added full-time in early 1995.  Debbie took over the Personal Lines Department several years ago.  Debbie had worked in both Personal Lines and Commercial Lines over the past 15+ years as well as handling agency accounting.  In addition to being responsible for the Personal Lines department now, Debbie acts as our key back-up for Commercial Lines as well as her with work with Marketing and her Accounting duties.  Debbie is our Key Player for Personal Lines and our Jack of All Trades for Commercial Lines, Marketing and Accounting.  Debbie can take care of our clients.

 

 

 

Texas Auto Insurance, Home Owners Insurance, Towing Insurance, commercial insurance

Patrick A. Deem, CIC
Austin, TX

More than 35 years in the insurance business as a company underwriter, independent agent, educator and risk manager make Patrick a prime resource for the agency.

Patrick currently consults with companies, other agents and clients to identify and control risk as a licensed Risk Manager.

Patrick has written articles on the subject of workers’ compensation for the Society of Certified Insurance Counselors and the National Council on Compensation Insurance. He also provides answers to questions on workers’ compensation for insurance agents nationwide in the industry publication Rough Notes.

Patrick lectures all over the nation as a faculty member of the Society of Certified Insurance Counselors on subjects ranging from general liability and business auto to business interruption and specialty coverages.

Patrick adds a large library of knowledge to the agency and is a resource to our clients.

 

Texas Auto Insurance, Home Owners Insurance, Towing Insurance, commercial insurance

Peggy Gillen
Customer Service

 

 

Peggy Gillen works with Kathy York, ACSR on commercial accounts, including auto repossession.  Peggy has over 20 years experience with the Hanks agency, and she continues to help us provide first class service to our business and personal lines clients.  Peggy is the support needed by other members of our staff in order to provide the quality of service we expect to provide our valued clients.

 

 

 

 

 

Contact Us

Hanks Insurance
120 W. 5th Avenue
P.O. Drawer 590
Corsicana, TX 75151-0590
800-50-HANKS
kathy@hanksinsurance.com

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